Privacy Policy

This Privacy Policy explains how GGHurbor (“we”, “us”) collects, uses, shares, and protects information when you use our marketplace and related services.

1. Information we collect

• Account data — name, email, username, phone (if provided), and verification details
• Transaction data — orders, offers, chats related to delivery, payout preferences, and payment status metadata
• Device & usage data — IP address, browser type, pages viewed, and diagnostic logs
• Support data — messages you send to Help Center, chat, or contact forms

2. How we use information

We use information to:

• Operate accounts, listings, checkout, escrow, and payouts
• Prevent fraud, abuse, and unauthorized access
• Provide customer support and dispute handling
• Improve product performance and security
• Send service messages and, where permitted, product updates

3. Sharing

We may share information with payment processors, identity verification providers, hosting and analytics vendors, and other service providers who assist in operating the Platform. We may also share information when required by law or to protect users, rights, and safety.

4. Cookies & similar technologies

We use cookies and similar technologies for authentication, preferences, security, and analytics. You can control cookies through your browser settings, noting that some features may not work without them.

5. Data retention

We retain information for as long as needed to provide the service, meet legal obligations, resolve disputes, and enforce our agreements. Retention periods vary by data type and account status.

6. Security

We apply technical and organizational measures designed to protect personal data. No method of transmission or storage is fully secure, so we encourage strong passwords and careful account hygiene.

7. Your choices

Depending on your location, you may have rights to access, correct, delete, or restrict certain personal data, or to object to certain processing. Contact Support to make a request. We may need to verify your identity before responding.

8. Children

The Platform is not directed to children who cannot legally create an account in their jurisdiction. If you believe a child provided personal data, contact us so we can take appropriate action.

9. International transfers

Information may be processed in countries other than where you live. Where required, we use appropriate safeguards for cross-border transfers.

10. Updates

We may update this Privacy Policy periodically. Material changes will be reflected by an updated date and, where appropriate, additional notice.